FOR INVESTORS | BENEFITS, VERIFICATION AND ACCOUNT
What are the benefits of investing through the Golden Crest Investment platform?
Golden Crest Investment provides you with access to a wide range of investment opportunities in a single marketplace. These investment opportunities include both fiat and crypto-oriented investment strategies from ordinary shares to sophisticated hedge funds.
Do you use blockchain?
Yes, we do. Investment records are stored on the blockchain to facilitate transparency and immutability of transaction and to improve the efficiency of transfer of the ownership rights.
What if I don’t want to bother myself with the blockchain?
You can make a deposit in fiat currency (EUR, USD) and store your tokens on the Golden Crest Investment platform. The tokens could be redeemed to the personal wallet, when the investor wants to do so.
Are there investment opportunities outside crypto?
Yes, Golden Crest Investment platform has both fiat and crypto oriented investment options.
How can I get access to the investment opportunities on the platform?
You can easily do so by registering on the platform but several limitations will apply. To start investing without limits you should verify your account.
How long does it take to verify my account?
Your account will normally be verified on the next business day.
What are the documents required for the verification?
Just your ID and a utility bill.
Is it possible to have a look at the investment opportunities before registration?
Of course, you can view the investment opportunities here.
How can I protect my account?
For additional security we encourage you to enable 2FA authentication.
Is it possible to set up a corporate account?
Certainly. Golden Crest Investment supports accounts for both private individuals and corporate entities.
Where can I ask additional questions?
You may contact our support on the website, see the right bottom corner of the screen.
How can I submit my required documents?
You can email the documents to firstname.lastname@example.org from the e-mail address you used for registration.
Why do I need to upload my Photo ID and other Documents?
The ID document and proof of residential address are required by the European anti-money laundering regulations for verification of your identity before or during the establishment of business relationship. Depending on your jurisdiction and applicable regulation, we may request additional documents to confirm your status and financial position prior to allowing you to invest. Golden Crest Investment will not establish a business relationship with an individual unless and until the client’s identity and residential address have been successfully verified, and/or all necessary documents have been received and verified.
What will happen if I don’t verify my account?
If you do not verify your account, you will not have access to the platform functionality and have limitations on the deposit, withdrawals, purchase and sale of assets. Withdrawals of funds are not permitted prior to verification of the account. Failure to provide required documentation for the account verification will lead to account suspension and closure.
DEPOSIT | How do I deposit?
To deposit funds in your trading account is quick and simple. For your convenience, you may choose one of the several available deposit methods. To make a successful deposit please follow the steps below:
- Login to your account,
- Click on the “Deposit” button in the “Dashboard” section,
- Choose the deposit option,
- And follow the steps to complete your transaction.
WITHDRAW | How to withdraw fiat
How do I withdraw money?
If you would like to withdraw your funds in EUR or USD please follow next easy steps:
- Login to your account,
- Click on the “Withdraw” button in the “Dashboard” section,
- Choose the withdraw option,
- Fill the electronic withdrawal form,
- Click “Submit”.
Please be advised that funds can only be withdrawn from your available balance, so before you make a withdrawal request, you should ensure that you have the amount available in your balance.
How long will it take to process my withdrawal request and when will I receive my funds?
Golden Crest Investment processes withdrawal requests within 1 (one) business day. You can always contact our customer support team to enquire on the status of your withdrawal.
How can I cancel my withdrawal?
Withdrawal cancellation is available for fiat payments only, until the transaction is processed within the system. While there is no option to cancel your withdrawal through the platform, you can contact our customer support team.
What conditions are required to withdraw the funds?
In order to withdraw any funds from your account, kindly note the following requirements
Your account must be verified,
The minimum amount to withdraw is as follows:
- EUR 100
- USD 110
- BTC: 0.002
- ETH: 0.05
- ATx: 1
Your balance of available funds must be sufficient to cover the withdrawal amount and the associated withdrawal fee.